All deliveries are FREE and made by either DHL or DPD using carbon neutral delivery services
REGION | DELIVERY TIME |
UK | 1-4 working days |
US | 2-4 working days |
Europe | 2-4 working days |
Australia | 3-5 working days |
ROW | 3-5 working days |
Orders purchased before 1pm will be dispatched same working day.
Orders after 1pm will be dispatched next working day.
Orders after 1pm will be dispatched next working day.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Please email us at info@naeco.co.uk to arrange for your return or exchange in advance. We cannot guarantee a refund or return if you are sending your return back using your own methods.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Refunds
(if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items
(if applicable)Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges
(if applicable)We are happy to exchange items if you would like another size or colour after purchase. If you need to exchange it for the same item, send us an email at info@naeco.co.uk and send your item to: NAECO, Unit 26, 135 Salusbury Road, , Queens Park, London, NW6 6RJ.